Frequently Asked Questions

In 2025, the United States is projected to experience more than 6.2 million motor vehicle accidents, along with nearly 160 million emergency department visits. Of those, over 44 million will involve injury-related cases where timely information can make a lifesaving difference.

Traditional methods of transferring essential medical records to doctors and nurses can take hours, or sometimes days to weeks causing critical delays. Emergency-Me solves this problem: as soon as we receive notification of your emergency, we securely deliver your chosen medical details to healthcare providers, and within 10 minutes, we notify all your listed contacts so they stay informed in real time.

With your private Emergency-Me portal, you gain peace of mind every day knowing your medical team and your personal contacts will be notified immediately, securely, and without delay.

Yes. Emergency-Me securely shares your vital health details such as conditions, prescriptions, or allergies directly with hospital staff at no extra cost, reducing the risk of treatment delays or medical errors.

Our staff will say: "Hello, this is the Emergency-Me Notification Service. Is this Mrs. Smith? Yes? We�re calling to inform you that Mr. John Smith has been admitted to the hospital. Please contact the hospital directly for further details at 1-800-555-1212."

Absolutely. You can log in to your secure Emergency-Me profile anytime to add, remove, or reorder your contacts. We recommend reviewing your list at least once a year to ensure it stays accurate.

Simply use the "comments" section of your profile to note temporary or campus addresses so responders know where your child is located.

Your contacts are reached in the exact order you set in your profile, so be thoughtful about who should receive the first call.

We ship your Emergency-Me sticker kit within 7�10 business days after enrollment is completed.

Email team@emergency-me.com anytime, and our support team will assist you.